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App Version 2.1.3 is unusable. Crashes at calibration.

 
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sgomember
Joined: 10 Jan 2017
Posts: 2

PostPosted: Mon Jan 23, 2017 7:55 pm    Post subject: App Version 2.1.3 is unusable. Crashes at calibration.

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The 1/17/17 update crashes at calibration rendering the Skypro useless.

Check the App Store reviews.
john_mcardle
United Kingdom
Joined: 06 May 2016
Posts: 2

PostPosted: Thu Jan 26, 2017 5:21 am    Post subject:

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Yep I've had the same issue. I've used it twice since the update on 17 January and it crashes every time before you can use it so completely useless. Wonder if Skycaddie are working on it?!
john_mcardle
United Kingdom
Joined: 06 May 2016
Posts: 2

PostPosted: Thu Jan 26, 2017 5:28 am    Post subject:

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According to the live chat support guy it's being worked on!
jevaughnlayne
Joined: 25 Dec 2014
Posts: 1

PostPosted: Wed Feb 01, 2017 2:28 pm    Post subject:

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Same problem with mine, dies at calibration and it also crashes when trying to view older captured swings
sgomember
Joined: 10 Jan 2017
Posts: 2

PostPosted: Wed Feb 01, 2017 2:38 pm    Post subject:

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I was able to get it to work again for a couple of sessions. The trick was to "forget this device" (remove it) from the iPhone bluetooth items then reconnect.

Unfortunately it started crashing again but this time the above method didn't work. The behavior was different though because when connecting it now says it has captured swings on the device and asks if I want to ad them to my library. Saying yes though does nothing.
markbrownhill622
United Kingdom
Joined: 13 Dec 2016
Posts: 2

PostPosted: Thu Feb 02, 2017 6:01 am    Post subject: skpro app cras

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I have had the same problems as others, not recognising swing, cant view other swings etc. I have contacted the help desk and they said they were working on it. I have now tried deleting the app and reinstating it (hope it works) will let you know after I have tried it tonight. This has however cleared all the previous swings on the app, but they do seem to retained in the skygolf 360 under sky pro.
markbrownhill622
United Kingdom
Joined: 13 Dec 2016
Posts: 2

PostPosted: Thu Feb 02, 2017 2:40 pm    Post subject: app crashes

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... tried with the reinstated app and although it would let me calibrate it didn`t capture the swings, it just said there were swings waiting to be transferred. When I tried to transfer it crashed!!
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