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SkyPro randomly connects or works

 
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nickrober
Joined: 13 Apr 2017
Posts: 1

PostPosted: Sun Apr 23, 2017 7:41 pm    Post subject: SkyPro randomly connects or works

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I just got a SkyPro a couple weeks ago. At first it worked great, connected immediately and stayed connected. Now for some reason it is rarely connecting to my phone at all. Whenever I do get it to connect it will only stay connected for a few swings then it disconnects and won't reconnect. I haven't found any kind of pattern. I've done the reset without plugging in the case thing and it has no effect. I updated iOS. I reset network settings. I "forgot" the bluetooth connection for SkyPro. I deleted and reinstalled SkyPro app. This is not a dead battery issue, charging lights show normal charging and stays on when it's full. I noticed there is a small red light inside the unit, that used to be on, and when the unit is working I see that light slowly blinking. When it's not working there is no light at all.

Iphone 7 plus with iOS 10.3.1
Hausdaddy
United States
Joined: 08 Mar 2012
Posts: 4

PostPosted: Wed Apr 26, 2017 10:49 am    Post subject:

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Thank you for contacting us. We have received your e-mail requesting assistance with your SkyCaddie; however, in order to offer optimum service, we will need more information.

For further assistance, please feel free to contact Customer Support online using our Live Chat option. You may also reach us by phone at 866-SKY-GOLF (866-759-4653). Our business hours as Monday - Friday | 8:00 A.M. CST - 5:00 P.M. CST.
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