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Cannot connect to satellite for GPS

 
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Bronco2
United States
Joined: 10 Jan 2013
Posts: 2

PostPosted: Sun Jul 09, 2017 5:28 pm    Post subject: Cannot connect to satellite for GPS

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I have the Sky Caddie SGXw. It has worked fine since 2014. However, the last two times I've played, the unit will not connect to GPS. I have a clear view of the sky, attempt to search for nearby courses (which is the one I'm located at) and nothing comes up as in the past. I normally see the course that I'm currently playing. Has my unit died? Any suggestions? Thanks.
Glenn Waller
 
CustomerCareAdmin

United States
Joined: 11 Dec 2009
Posts: 9404
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PostPosted: Wed Jul 12, 2017 10:02 am    Post subject:

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Bronco2, I believe that a GPS reset may resolve your issue. To perform a gps reset on your device he antenna must have an unobstructed view of the sky.

1) Turn on the SkyCaddie.
2) From the Main Menu Screen scroll down and select Settings.
3) On the Settings Screen, Select GPS.
4) It will then prompt you, Reset GPS? Select Yes.
5) Your SkyCaddie will acquires satellites. The SkyCaddie must remain stationary. This may take up to 15-20 minutes.

After 15-20 minutes, power the SkyCaddie Off and On before continuing use. If the GPS Reset was successful, the device will acquire satellite signals as normal.
m44mike
United States
Joined: 01 Jun 2012
Posts: 1

PostPosted: Thu Jul 13, 2017 9:02 am    Post subject:

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I am having the exact same problem. I have followed the instructions in the reply with no success. After 30 minutes with a clear view of the sky, the reset screen shows it hasn't found a single satellite. Turned off and on again and retried again with no success.
Bronco2
United States
Joined: 10 Jan 2013
Posts: 2

PostPosted: Tue Jul 18, 2017 12:59 pm    Post subject: cannot Connect to Satellite for GPS

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Thank you for your response. I will attempt the correction and post the results.
Glenn Waller
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