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Golf Le Mirage, Arizona course (Terrebonne, Canada)

 
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tonythetiger1
Canada
Joined: 12 Aug 2013
Posts: 4

PostPosted: Thu Jul 13, 2017 10:11 pm    Post subject: Golf Le Mirage, Arizona course (Terrebonne, Canada)

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I've used a SGXw for 4 years and now I'm using a Touch.
Every single time I start my device on hole 1 of the Arizona course, the device always starts on hole 6.
I have to manually change it back to hole 1 to get the proper distances.
Both my ex-SGXw and now my Touch have that same ''abnormality'' and only when I play this very specific course.
Tee off #1 is far from tee off #6, so why does the device start on hole #6 ??????
tonythetiger1
Canada
Joined: 12 Aug 2013
Posts: 4

PostPosted: Fri Jul 14, 2017 11:48 am    Post subject:

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Our records indicate that you submitted a request to us that may not have been resolved.

For further assistance, please feel free to contact Customer Support online using our Live Chat option. You may also reach us by phone at 866-SKY-GOLF (866-759-4653). Our business hours as Monday - Friday | 8:00 A.M. CST - 5:00 P.M. CST.
tonythetiger1
Canada
Joined: 12 Aug 2013
Posts: 4

PostPosted: Sat Jul 15, 2017 2:21 pm    Post subject:

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Customer support has already issued a ticket and will send somebody at Golf Le Mirage to solve this issue on the Arizona Course.

At the same time, it would be a good idea to remap the second nine of the Carolina course, because holes #10, 11, 12, 14, 16 and 18 were redesigned recently.

Thank you !
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