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Problem with Touch update 1.0.0.16

 
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WRBaucum
United States
Joined: 03 Nov 2011
Posts: 1

PostPosted: Tue Oct 10, 2017 8:27 pm    Post subject: Problem with Touch update 1.0.0.16

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I have tried to update my Touch with the new update 1.0.0.16. The update starts the process but bombs out in the last 1-2% of the installation. I get an error message that says there was a problem communication with your SkyCaddie. Options to retry, Help, cancel. After 8 tries and no success.
 
CustomerCareAdmin

United States
Joined: 11 Dec 2009
Posts: 9451
Moderator
PostPosted: Wed Oct 11, 2017 9:47 am    Post subject:

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WRBaucum,

Thank you for contacting us. We have received your post requesting assistance updating SkyCaddie Touch; however, in order to offer optimum service, we will need more information.

Please contact Customer Support by phone at 866-SKY-GOLF (866-759-4653). Our business hours as Monday - Friday | 8:00 A.M. CST - 5:00 P.M. CST.
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